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Pylon

Account Executive

San Francisco, Unknown $10,000-$100,000
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Pylon is a Series B, AI-native B2B company building the next generation of customer support.

Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence.

This is a massive market with incumbents that weren’t designed for AI-first workflows.

Company

  • Series B, $51M raised

  • Backed by a16z, BCV, General Catalyst, Y Combinator

  • 90 employees

  • Sales team: 11 AEs, 6 SDRs

  • Offices in San Francisco and New York City

The Role

  • Own full-cycle sales for inbound and outbound opportunities

  • Source a portion of your own pipeline via outbound

  • Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time

  • Run discovery, demos, trials (1–2 weeks), and close

Requirements

  • 2+ years of SaaS sales experience

  • Experience selling $10k–$100k ARR deals

  • Comfortable with outbound prospecting

  • Able to sell differentiated, technical products

  • Based in SF or NYC and willing to work in-person

Nice to Haves

  • Sold into competitive markets

  • Experience selling to Support, Success, or Post-Sales teams

  • Familiarity with AI-driven products

Sales Stack

  • Salesforce

  • Scratchpad

  • Salesbricks

Benefits

🏥 Fully covered medical, dental, and vision insurance for employees

🏦 401(k) retirement plan

🚆 Commuter benefits

🌱 Parental leave

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite

🍽 Lunch, dinner, and snacks at the office

🏋️ Fitness stipend